What should the quote include?
Ask whether the quote covers diagnosis, parts, labor and a final test. State whether the computer will be collected, repaired at home or taken to a workshop.
Which charges need a closer look?
Check inspection fees if you decline the repair, urgent turnaround, travel and data-transfer charges. Ask whether replacement parts are new or refurbished.
Have the provider mark each item as included, optional or charged separately. An item left blank is a question to resolve, not something to count as free.
Before you decide
Set an approval limit before additional work starts. Compare the total repair price with the computer's usefulness to you, and arrange a backup when possible before handing it over.
Compare the total you would pay
Put the offers side by side using the same work, dates and quantities. Add required extras and applicable taxes to each starting price. Keep optional upgrades separate so you can choose them deliberately.
- For an hourly price: ask about minimum time, the expected hours and approval before the bill grows.
- For a package: ask about its limits, expiry and the price of work outside it.
- For a deposit: confirm whether it counts toward the total, when the balance is due and what happens if you cancel.
Keep the agreed price and work list together. If the plan changes, ask for the revised total before agreeing to the extra work.
The rewrite date records an editorial update, not a verification of local prices. How we research fees.